Our Mission

The mission of CMS Ambulance Service is to evolve a cost-effective accessible, and outcome-based Ambulance delivery system that produces clinically superior and culturally competent care, while achieving high levels of customer satisfaction from the people of Jamaica.

We intend to become the premier dependable and affordable Emergency Medical Service of choice across the island of Jamaica.

Our Focus

Emergency Response
Prioritizing rapid response times to medical emergencies.

Patient Care
Ensuring high standards of care during transport, including monitoring vital signs and providing necessary interventions.

Staff Training
Regular training and certification for paramedics and support staff to maintain high competency levels.

Community Outreach
Engaging with the community through health education programs and preventive care initiatives.

Technology Integration
Utilizing advanced technology for dispatch, communication, and patient care to enhance service efficiency.

Regulatory Compliance
Adhering to local and national health regulations and standards to ensure safety and quality of service.

Collaboration with Healthcare Providers
Partnering with hospitals and other healthcare services for seamless patient handoff and continuity of care.

Patient Transport Services
Offering non-emergency medical transport for patients requiring transfers for treatment or appointments.

Feedback and Improvement
Implementing systems for patient feedback to continuously improve service delivery.

Each of these focuses contributes to the overall mission of providing effective and compassionate emergency medical services.